Non-conformance (NC) occurs when a product or process fails to meet established quality standards. Corrective action and preventive action (CAPA) is a concept that ensures the steps to rectify the defects and implements actions to prevent their recurrence in the future.
eWorkplace Apps’ NC and CAPA within the Quality Management Suite for Acumatica empower manufacturers and distributors to minimize product recalls by identifying issues at an early stage. They can identify, document, and analyze the defects and further investigate to take corrective and preventive action, avoiding the recurrence of defects in the future.
Leverage NC CAPA tools to meticulously document non-conformance details and perform root cause analysis. This allows you to define the action that should be taken to rectify the issue. Initiate linking of corrective and preventive action to the non-conformance and document the origination of the defects, investigation, and verification of the actions. Track the deviations and mitigate defects to ensure continuous improvement in the company.